Tentative Confirmation
On receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, villa rate, and the amount of deposit required.
Reservation Confirmation
Due to high demand of the villa we are often booked well in advance. To confirm your reservation you will need to forward a Bank Transfer for the deposit amount requested to our bank account within 7 days of invoice. When your deposit arrives in the bank account your reservation is confirmed. Please advise us by email after your transfer has been made. We will then send you a written confirmation note.
Cancellation Policy
If the cancellation is:
- 90+ days prior to arrival date we will refund less a US$ 100 administration fee.
- 31 – 90 days, we will refund (less administration fee) if we receive another booking covering this period.
- Less than 30 days no refund.
Insurance
We strongly recommend that you take out a comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.
Responsibility
Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at Kashantre, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of government, or the failure of any machinery or equipment